Privacy Policy
Last Updated: May 2, 2025

Introduction

Renewed Wellness LLC (referred to as “Renewed Wellness,” “Company,” “we,” or “us”) owns and operates the website located at renewedwellness.com (the “Website”) and related applications and services (collectively, the “Platform”). Your access and use of the Platform, including any part thereof or anything associated therewith—such as its content (“Content”), services, or products offered—are subject to this Privacy Policy unless otherwise stated.

We are committed to respecting your privacy. This Privacy Policy outlines how Renewed Wellness collects, uses, and discloses your information to provide you with the best service possible.

By registering for or logging into your account through the Platform—or otherwise accessing or using our Service—you are accepting the terms of this Privacy Policy. We may revise this Privacy Policy at any time, and we encourage you to check the “Last Updated” date periodically for the latest version.

Protected Health Information

When you engage with Renewed Wellness, you may submit personal, health, or medical information. Renewed Wellness LLC is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). However, we may work with independent providers who are covered under HIPAA, and in such cases, we may act as a “business associate.”

While we are committed to protecting your information, please understand that not all information submitted through our Platform is considered “protected health information” under HIPAA. For instance, your name, email, and contact info used to set up an account may not be subject to HIPAA protection.

To the extent that we handle information that qualifies as “protected health information” (PHI) under HIPAA or as sensitive health information under applicable state law (collectively, “Protected Information”), we will only use or disclose such information in accordance with applicable laws.

If you receive services from a licensed provider affiliated with Renewed Wellness, you may also receive their separate Notice of Privacy Practices governing how they handle PHI.

What Information Does Renewed Wellness Collect?

1. Information You Provide

We collect the information you provide directly to us, including:

  • Name

  • Phone number (e.g., (123) 456-7890)

  • Email address (e.g., info@renewedwellness.com)

  • Billing and payment details

  • Medical history or treatment preferences (as applicable)

We use this information to create your account, deliver services, process payments, communicate with you, and match you with the appropriate healthcare provider if applicable.

2. Information We Collect Automatically

We may collect technical data when you visit the Platform, such as:

  • Browser type, IP address, and device information

  • Time and duration of site visits

  • User interactions and session data

We also use cookies and similar tracking technologies to enhance your user experience. Cookies may be temporary (session-based) or persistent. You can adjust your browser settings to refuse cookies, but this may limit some functionality of our Platform.

When Might We Share Your Information?

We may share your information with third-party service providers in the following situations:

  • To facilitate scheduling, billing, or technical support

  • To connect you with independent medical professionals

  • To comply with federal or state regulations

  • To improve our Platform and services

We do not sell or license your personal information for marketing purposes. We require our third-party providers to comply with strict confidentiality and data protection obligations.

We may disclose your information if required by law, such as in response to subpoenas, court orders, or government investigations, or when necessary to protect the safety or rights of our users or employees.

Coordination of Care

We may share relevant health information with your designated healthcare providers to ensure continuity of care. This is done only when necessary and permitted by law.

Aggregate/Anonymized Data

This policy does not apply to data that is anonymized or aggregated such that it cannot be used to identify you. Renewed Wellness may use such data for research, analytics, or service improvement.

Third-Party Sites

Our Platform may link to external sites that are not controlled by Renewed Wellness. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately.

Contact Information

If you have any questions or concerns about this Privacy Policy or your information, you can reach us at:

Email: support@renewedwellness.com
Phone: (123) 456-7890